Pricing
Free for most events. Big events pay once. Tixward never takes a cut of your ticket money.
Free tickets are always free and never count. The tiers below count paid tickets per event: confirmed ones and ones waiting for payment.
Any ticket costs US$1.50 or more.
| Up to 1,000 paid tickets | Free |
| 1,001 to 2,000 | US$35 |
| 2,001 to 3,000 | US$50 |
| More than 3,000 | US$85 |
Every paid ticket costs less than US$1.50.
| Up to 100 paid tickets | Free |
| 101 to 200 | US$15 |
| More than 200 | US$25 |
How moving up a tier works
Your organizer page shows how many paid tickets you’ve used. When you need more, press Move up a tier, choose the tier, and type your email. Telar Labs emails you a PayPal invoice, which you can pay with a card or your PayPal balance. The bigger tier opens as soon as it’s paid, usually within a day.
Each fee is paid once per event. If you grow into a higher tier later, you pay only the difference. For example, a regular event that paid US$35 and then needs more than 3,000 tickets pays US$50 more. Fees are in US dollars and paid by PayPal invoice.
Events with cheap and regular tickets
If an event has any ticket at US$1.50 or more, it uses the regular-event tiers for all its paid tickets.
Paying the fee: US dollars and exchange rates
Unlock fees are set in US dollars and paid by PayPal invoice, with a card or a PayPal balance. Telar Labs receives the US dollar amount on the invoice.
If your card or PayPal balance is in another currency (for example Philippine pesos), the amount is converted when you pay:
- PayPal balance or PayPal checkout: PayPal converts at its own exchange rate for that day, which includes a small conversion fee. PayPal shows you the exact amount in your currency before you confirm.
- Card: your bank converts it at the card network’s rate for that day, and some banks add a foreign transaction fee. The final amount appears on your statement.
Because exchange rates change every day, the amount charged in your currency may be a little higher or lower than the last time you checked. The fee itself never changes: US$15 is always US$15. Conversion fees go to PayPal or your bank, not to Telar Labs.
Ticket prices are in your own currency
The Tixward fee above is always in US dollars, but your tickets are priced in the currency of your country. You choose it when you create the event, and buyers pay you in that currency. For example:
- US dollar ($)
- Euro (€)
- Indonesian rupiah (Rp)
- Chinese yuan, RMB (CN¥)
- British pound (£)
- Japanese yen (¥)
- South Korean won (₩)
- Singapore dollar (S$)
- Malaysian ringgit (RM)
- Thai baht (฿)
- Vietnamese dong (₫)
- Indian rupee (₹)
- Hong Kong dollar (HK$)
- New Taiwan dollar (NT$)
- Philippine peso (₱)
- Australian, New Zealand and Canadian dollars
- UAE dirham and Saudi riyal
How buyers pay: in any currency, buyers can pay with your e-wallet or bank QR code (for example GoPay, DANA or OVO in Indonesia, Alipay or WeChat Pay in China, PayNow in Singapore, Touch ’n Go or DuitNow in Malaysia, PromptPay in Thailand, MoMo in Vietnam, GCash or Maya in the Philippines), a payment link (for example PayPal or Stripe) or cash at the door.
Which tier applies: the “US$1.50” line between low-price and regular events is a fixed amount of about US$1.50 in each currency. It doesn’t move with daily exchange rates, and your organizer page shows the exact amount for your currency.
Payment fees
Buyers pay you through your own e-wallet, bank or payment link, so their usual fees apply, not ours.